talkAItive covers all possible spots where you customer is talking about you E.g. social web, forums, NPS reviews and more.
Process 1500 reviews every two minutes to get sentiment, emotional contexts, location based analysis and more.
Our tests have shown that our sentiment analysis leads globally in accuracy based on dynaSent test, which is the toughest one for NLP assesement.
Classify emotion using deep learning stack detecting emotions. Predict sentiment via multi-model fuzzy stack.
Build semantically related set of phrases using fine tuned deep graphs. Select top "candidate contexts" with max representational value.
Rank "candidate phrases" based on relevancy and emotional intensity scores.