Key Benefits
Keep A Pulse
- Preventing the loss of brand loyalty with instant snapshots of evolving brand sentiment.
- Detect red flags quickly in engagements across all platforms i.e. Social and Internal, which allows for quick prevention responses.
Accurate Sentiment with Sarcasm & Slang Detection
- With talkAItive’s deep learning technology, variation in sentiment can be easily assessed across products or internal KPI’s
- Handling sarcasm and slang efficiently and effectively since 2017
All Customer Sentiment a Click Away
- Instant access to ALL customer reactions relating to specific or broad needs. Including product features, releases, and campaigns.
- All in an easy digestible format. No more of that messy, unorganized, and irrelevant data.
Monitor Spikes In Sentiment
- Compare current and historic sentiment intensities, to know what customers want and feel. For both your own and competitors!
- Time and content specific trackers, allows for exact understanding of all factors leading to a spike in sentiment.
Your Business VS Your Competitors
- All the sentiment data is provided for you and your competitors.
- Understand all of the negative sentiment related to your competitors and do it better to gain a competitive advantage.
- Realize industry crisis events through the monitoring of collateral damage to emotional brand responses.
Categorize Your Chatter, Your Way!
- Connecting context across all your channels to build a competent emotional context map for your brand.
- Work with TalkAItive experts to find and filter the long-term categories relevant to you.
